At ya999, your personal information is treated with the same care and discretion that a VIP deserves at a five-star gaming table. This Privacy Policy explains exactly what data ya999 collects from Pakistani players, how it is used, who it may be shared with, and what rights you have over your own information.
Before you read the full legal text below, here is a plain-English overview of what ya999 commits to on your data — no legal jargon, just straight facts.
Every byte of data you share with ya999 — from your mobile number at registration to your JazzCash transaction records — is encrypted using TLS 1.3 during transfer and AES-256 at rest on our servers. Your personal and financial data is never stored in plain text.
ya999 does not sell, rent, or trade your personal information to advertisers, data brokers, or any other commercial third parties. Full stop. Data sharing with third parties occurs only with your consent or where strictly required by law or licensing obligations — and it is always disclosed in this Policy.
This Policy itemises every category of data ya999 collects, the specific purpose for which it is collected, and the legal basis for processing it. There are no hidden data collection practices at ya999. If we begin collecting a new category of data, this Policy will be updated and you will be notified before the change takes effect.
ya999 sends promotional communications — new game announcements, PSL betting promotions, bonus offers, and platform updates — only to players who have opted in. You can modify or withdraw your marketing consent at any time through your Account settings or by contacting support. Withdrawal of consent takes effect within 48 hours.
Pakistani players using ya999 hold meaningful rights over their personal data: the right to access it, correct inaccuracies, request deletion, and object to certain types of processing. ya999 will respond to all data rights requests within thirty (30) days of receipt, without charge for reasonable requests.
ya999 retains personal data only for the period required to fulfil the purpose for which it was collected, or as required by applicable law or licensing obligations. Account data is retained for a minimum of five years following Account closure to satisfy anti-money laundering regulatory requirements. Anonymised analytics data may be retained indefinitely.
1.1 Scope. This Privacy Policy governs the collection, use, storage, transfer, and protection of personal data by ya999 in connection with the operation of the ya999 online gaming and sports betting platform accessible at ya999.biz and any associated mobile-optimised versions of the platform. It applies to all players registered on the platform, including players based in Pakistan, regardless of the device used to access ya999.
1.2 Data Controller. For the purposes of applicable data protection legislation, ya999 is the data controller in respect of personal data collected from players through the ya999 platform. As data controller, ya999 determines the purposes and means of processing personal data as described in this Policy.
1.3 Third-Party Services. The ya999 platform may link to or integrate with third-party services — including certified game providers such as Pragmatic Play, PG Soft, and NetEnt, and payment processors including JazzCash and EasyPaisa. This Privacy Policy does not govern the data practices of those third parties. ya999 encourages players to review the privacy policies of any third-party services they interact with through the platform.
2.1 ya999 collects personal data across three primary categories: data you provide directly, data generated by your use of the platform, and data received from third parties. The following table details the specific data collected in each category.
| Category | Data Items | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC or passport number, selfie/photo for KYC | Registration & KYC verification |
| Contact Data | Pakistani mobile number, email address, city of residence | Registration |
| Financial Data | JazzCash/EasyPaisa account references, HBL/UBL/Meezan account identifiers, transaction history, PKR wallet balance records | Deposit & withdrawal operations |
| Gaming Data | Game session history, bet amounts, win/loss records, bonus usage, preferred games and betting markets | Platform usage |
| Technical Data | IP address, device type and model, browser type, operating system, session timestamps, geolocation (city-level) | Automatic — platform access |
| Communication Data | Live chat transcripts, email correspondence, support ticket content, satisfaction survey responses | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status for promotional emails, SMS, and push notifications | Registration & Account settings |
2.2 Sensitive Data. ya999 may collect copies of government-issued identity documents (CNIC, passport) and facial recognition photographs as part of mandatory age and identity verification. This data is classified as sensitive personal data and is subject to heightened protection measures described in Section 7.
2.3 Data from Third Parties. ya999 may receive personal data about players from identity verification service providers, fraud detection agencies, and payment processors — solely for the purposes of verifying identity, preventing fraud, and ensuring the security of financial transactions.
3.1 ya999 uses personal data for the following specific purposes:
4.1 ya999 processes personal data on one or more of the following legal bases:
| Legal Basis | Processing Activities |
|---|---|
| Contract Performance | Account registration, game play, deposits, withdrawals, bonus crediting — all necessary to deliver the services you have contracted for. |
| Legal Obligation | KYC/AML compliance, age verification, regulatory reporting, fraud reporting to authorities. |
| Legitimate Interests | Fraud prevention, platform security, responsible gaming monitoring, technical analytics for service improvement. |
| Consent | Marketing emails, SMS promotions, push notifications, optional personalisation features. Consent is freely given and freely withdrawable at any time. |
5.1 ya999 does not sell your personal data. ya999 may share personal data with the following categories of recipients only as described below:
6.1 ya999 uses cookies and similar tracking technologies on the platform to enable core functionality, improve performance, and — where you have consented — deliver personalised content and measure the effectiveness of promotions.
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, wallet balance display | No — essential for platform operation |
| Functional | Language preference, responsible gaming settings, game lobby layout memory | No — platform functionality |
| Analytics | Anonymised usage patterns, page performance, game popularity — used to improve the platform | Yes — opt-in |
| Marketing | Personalised bonus offers, game recommendations based on play history | Yes — opt-in |
6.2 Players can manage their cookie preferences through the cookie settings panel accessible on the platform. Disabling non-essential cookies will not affect your ability to access ya999's core gaming and betting services.
7.1 ya999 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
7.2 Data Breach Notification. In the unlikely event of a personal data breach that poses a risk to players, ya999 will notify affected players without undue delay and will take all reasonable steps to contain and remedy the breach. ya999 will also notify the relevant licensing authority as required.
8.1 ya999 retains personal data for the periods set out in the table below, or longer where required by applicable law or licensing authority requirements.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account / Identity Data | 5 years after Account closure | AML regulatory requirement |
| Financial / Transaction Data | 7 years after transaction date | Financial records obligation |
| KYC Documents | 5 years after Account closure | Licensing authority requirement |
| Gaming / Bet History | 5 years after Account closure | Dispute resolution & regulatory |
| Support Communications | 3 years after last interaction | Complaint management |
| Marketing Consent Records | Duration of opt-in + 2 years | Legal proof of consent |
| Technical / Log Data | 12 months | Security monitoring |
| Anonymised Analytics | Indefinite | Platform improvement |
8.2 At the end of the applicable retention period, ya999 will securely delete or anonymise personal data in a manner that makes re-identification impossible.
9.1 Players have the following rights in relation to their personal data held by ya999. To exercise any of these rights, contact ya999's support team via live chat or at [email protected]. ya999 will respond within thirty (30) days of receiving a valid request, without charge for reasonable requests.
10.1 ya999 is strictly an adult platform. The collection of personal data from individuals under the age of 21 is not permitted under any circumstances. ya999 does not knowingly collect personal data from anyone under 21 years of age.
10.2 If ya999 becomes aware that personal data has been collected from a person under the age of 21 — whether through a false declaration of age at registration or by any other means — that data will be immediately deleted, the associated Account will be closed, and any balance will be withheld pending review.
11.1 ya999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we offer. The version number and effective date at the top of this document will be updated accordingly.
11.2 For material changes — those that significantly affect your rights or how ya999 uses your data — ya999 will notify you by email to your registered address and by an in-platform notification at least fourteen (14) days before the change takes effect. Continued use of the platform after the effective date of any change constitutes your acceptance of the revised Policy.
11.3 You are encouraged to review this Privacy Policy periodically. The most current version is always available at ya999.biz/privacy-policy.
12.1 For any questions, concerns, or requests relating to this Privacy Policy or ya999's data processing activities, please contact the ya999 Privacy team through the following channels:
12.2 ya999 will make every effort to resolve all privacy-related enquiries promptly and to your satisfaction. If you remain dissatisfied following ya999's response, you have the right to escalate your complaint to the relevant data protection supervisory authority or gaming licensing authority.
These rights are available to all ya999 players. Contact support to exercise any of them — ya999 will respond within 30 days at no charge.
Request a copy of all personal data ya999 holds about you. ya999 will provide a complete data export within 30 days of your request.
If any personal data ya999 holds about you is inaccurate or incomplete, you have the right to have it corrected. Update basic details through Account settings or contact support.
You may request deletion of your personal data where it is no longer necessary for the purpose collected. Note: some data must be retained for legal compliance periods.
You may object to processing based on legitimate interests, including direct marketing. Marketing opt-outs take effect within 48 hours of your request.
You may request that ya999 restrict processing of your data in certain circumstances — for example, while the accuracy of data is being contested.
Request your personal data in a machine-readable format. ya999 will provide data exports in JSON or CSV format within 30 days of a valid portability request.
Where processing is based on consent (e.g., marketing), you may withdraw consent at any time through Account settings. Withdrawal does not affect the lawfulness of prior processing.
If you are not satisfied with how ya999 has handled your data, you have the right to lodge a complaint with the relevant supervisory or licensing authority.
ya999 keeps your data safe so you can focus on what matters: great games, live cricket betting, and instant PKR payouts. Log in and play with confidence on Pakistan's most trusted platform.